Environmental Service Computer Tools
We offer an Environmental Services Total Business Solution for Hospitals, Medical Centers, Skilled Nursing Facilities, and Long-Term Care Facilities. All aspects of the Environmental Services operation are contained within this powerful application. Starting with Staffing Projections and moving to Project Work, Daily Assignments, Quality Assurance and Employee Training. By using these tools your department will work more effectively as a team, because by networking the data, managers can share key data and start making better decisions in real time. And when it's time to report your department's performance to Administration, you are not left scrambling for that key report, because it's right at your fingertips with our Environmental Service Computer Tools.
Key Features:
- Establish workable cleaning standards for your facility
- Determine exact service and staffing levels
- Create balanced work assignments for your employees
- Manage periodic/project work effectively
- Schedule and track employee performance
- Track requests and concerns from your customers
- Maintain training records to regulatory standards
Our Products:
- The most comprehensive and effective piece of software for Environmental Services Management
- Being used successfully in over 250 departments in the U.S. and Canada
- A software program that a computer novice can easily use
- A software program that identifies cleaning optimization and improves cleaning quality
- A software program that provides standardized cleaning procedures that can be effectively documented and monitored
- Designed to help you manage better
- A proven investment that saves time and money
10 Ways Software Can Help Custodial Services
1. Standardization
How can I determine the amount of time needed to clean an office or classroom? What is the degree of project cleaning I need to maintain my facility? Through physical surveying of every square foot of facility space and in-depth analysis of key operations components you are able to obtain the vital information necessary in evaluating your department's performance. Cataloguing the specific cleaning requirements of any facility is a big job. ESC Software makes it easier by standardizing every cleaning requirement that is contained within your facility. Daily and project standards can also be loaded and used to determine the exact cleaning times of any particular area.
2. Budgeting
How do I budget for the cleaning needs of my facility? What variables have a key impact on my staffing? Once the cataloguing of the specific cleaning requirements is complete it is essential to be able to present a concise staffing model. ESC environmental service software can assist you in building staffing reports for the budgeting of labor and the associated costs within your department. All variables that affect your staffing will be included, which will increase the level of service you deliver to your customers.
3. Increased Productivity
How do I balance work assignments so they are fair and equitable? How do I know how work much to allocate to each employee? If there are any "carbon elements" or basic components of a Environmental Service Department, it is the employee's work assignment. With workable assignments, you can gain everything from cost efficiencies, to good public relations, and even better employee morale. Without them, you leave yourself open to a "Pandora's Box" of employee and customer frustration. Employees, supervisors, other department personnel, as well as visitors and residents are positively affected when assignments are properly maintained. With our environmental management software you can properly allocate time to complete the work.
4. Budgetary Flexibility
What course of action can I take if I am forced to reduce my budget? Are there some service reductions our facility can live with so I can reduce costs? Company resources are never static. The needs of your customers are constantly changing and you must be able to react accordingly. Therefore you must have a tool in place that allows you to be flexible. ESC Software can easily present a variety of service options at the push of a button, through "What If Scenarios". Now you can easily demonstrate the service implications of any cost reduction.
5. Quality Improvement
How do I know what areas are really clean? Is there an objective and fair system for Quality Management? The quality management program of any Environmental Services department is the cornerstone of consistent quality and appearance. This is a "team" endeavor more than any other aspect of the department. A good quality management program involves the employee, the supervisor, the managers, and administration. To get an objective view, a quality management program must assess all areas that are serviced. ESC Environmental Management Software does a superb job of selecting rooms at random and compiling the information so that it is readily available, giving you a realistic quality picture.
6. Scheduling Personnel
How can I make sure all my assignments are covered on a consistent basis? How can I easily assign relief employees to cover the unexpected absences? Covering for employee absences can cause some of the most deep rooted and fundamental problems of any support service department. Because these absences are "unexpected," this is often viewed as just one of those hardships that have to be endured. Fortunately, this problem can be managed. Our solid software program allows you to set up a template that you can use that makes the job of scheduling easier. This reduces the management time of maintaining this key component of your operation.
7. Improved Maintenance
How can I make sure all areas of my facility are project cleaned on a consistent basis? How can I tell my customers what is planned in their areas? Periodic or project work is significant for several reasons. If the floors don't shine, the carpets aren't clean or the restrooms don't "sparkle," the public may perceive that the facility is dirty. Therefore, the completion of this work affects people's perception of cleanliness. ESC Software assists you by organizing the periodic or project work. This prevents situations like "crisis management," where the customer only gets action after dissatisfaction is communicated. Also, the daily worker is supported. When the periodic duties are organized by what should be done on a daily basis, job frustration is reduced and employees are allowed to concentrate on the job at hand.
8. Regulatory Compliance
How can I keep track of all the training requirements my employees are required to meet? A supervisory development and employee training should be a part of any good Environmental Services department. It requires a considerable amount of expertise and a comprehensive plan. ESC Environmental Management Software will give you an on-going training program which includes all employees in the department. This regulatory requirement is essential to maintain the employees' level of knowledge and skill in their job. Regular employee training forms are used to track the monthly training sessions which are vital to your overall success.
9. Sharing Information
How can I make sure all the managers in my department have access to the information they need to get their jobs done? How can I lock out the people who don't necessarily need access to all my department's information? Our network software program solves this problem. Changes made to your data are immediate, and can be either transparent or hidden, as determined by you. That means you allow access to only those personnel you choose. And management operates much more effectively as a team with a good software program. Reports can be generated easily because everyone has the program on their workstation.
10. Ease of Reporting
How can I reduce the amount of time it takes to prepare my monthly reports? Is there an easy way to get the data into my favorite Microsoft Office Applications? ESC Software takes all the work out of reporting. Since the data is already there it can be rolled up into a targeted, concise report in "no time flat." Most applications also give you the option of exporting your data into a program like MS Excel. |
